B2BExecutive agent for the CEO and comms team
Brand Risk Radar
Get ahead of the story before it gets ahead of you.
This agent watches support conversations, bot chats, internal chats and the web for issues gaining momentum that could go public, like outages, billing errors or security and data concerns. When one starts to spread, leadership gets an alert with the volume trend, where it's showing up and a drafted response, from what to tell customers to the fix to prioritize.
One post can undo years of trust. Most CEOs hear about it last.
of senior executives say reputation is among their top five business risks.
Only 37% know where negative sentiment about their brand is concentrated, down from 56% two years earlier.
What could hurt your brand, caught before it goes public
Three steps. It watches every channel, spots what's building, and alerts leadership with the trend and a plan to respond.
Ingest
Inside and outside signals, together
Help desk
Internal chats
Analyze
Issues tracked before they go public
| Issue | Volume | Next step |
|---|---|---|
| Duplicate charges | 214 today | Refund fix + customer note |
| EU login outage | 88 today | Fix ticket + status update |
| Slow dashboards | 46 today | Fix ticket, nothing public |
Act
Leadership alerted with a response ready
Duplicate charges up 9x since Monday, now on Reddit.
Alert sentCustomer note, public statement and fix ticket drafted in the alert, ready for you to send.
Plan draftedOpen a Linear issue for the fix, or an incident in any tool you connect through MCP.
See MCP connections →Questions
What sources can it use?
What counts as brand risk?
How does it know an issue is gaining momentum?
Will it respond on its own?
Where do the alerts go?
Be the first to know, not the last.
Connect your conversations and web sources, and get your first risk scan, with a plan for anything that's building.