The wall of love
Real quotes from people using Rippit every day, straight from their calls and Slack channels.
“With Rippit, we've compressed the cycle time from insight to action from weeks to hours. Now the business can respond faster and even predict issues before they escalate.”
“I could do without Claude but I can't do without Rippit and Claude together.”
“It's just freaking awesome.”
“I did a full retention center analysis over all the calls… in November, they were at a 34 percent but come April they're almost at 40… It's a 19 page output.”
“We have a model that predicts 80 percent whether they're going to churn or not based on the conversation… the model is 50 percent higher.”
“Everybody said that Claude is always the winner because the Rippit MCP is a game changer for Claude.”
“This is great. I have chills. I'm so excited.”
“It did an exemplary job on identifying the calls with very minimal labeling… it was able to point out some gaps between what the agents were skipping over in the process.”
“It compiled insights and potential call examples in minutes! Work that would have otherwise taken us a significant amount of time to complete manually.”
“Just today alone, I've run three pretty in-depth AI queries... And just like nine months ago, it would have taken forever. And I did thousands of tickets today, and it's just amazing for sure.”
“The chat feature has been really helpful... That's been honestly a game changer.”
“Saving over 50 percent of our cancellations was huge.”
“You just hit me with some really good stuff. You may have just changed one of my workflows.”
“This opened up possibilities that would have taken me months to figure out on my own. Rippit has been the greatest unlock! There's no going back!”
“It gives me even more proof that not only is Rippit as software helping us to retain our clients… last quarter we surfaced 194 silent churn signals that equated to $2.8M ARR.”
“With Rippit, we've compressed the cycle time from insight to action from weeks to hours. Now the business can respond faster and even predict issues before they escalate.”
“I could do without Claude but I can't do without Rippit and Claude together.”
“It's just freaking awesome.”
“I did a full retention center analysis over all the calls… in November, they were at a 34 percent but come April they're almost at 40… It's a 19 page output.”
“We have a model that predicts 80 percent whether they're going to churn or not based on the conversation… the model is 50 percent higher.”
“Everybody said that Claude is always the winner because the Rippit MCP is a game changer for Claude.”
“This is great. I have chills. I'm so excited.”
“It did an exemplary job on identifying the calls with very minimal labeling… it was able to point out some gaps between what the agents were skipping over in the process.”
“It compiled insights and potential call examples in minutes! Work that would have otherwise taken us a significant amount of time to complete manually.”
“Just today alone, I've run three pretty in-depth AI queries... And just like nine months ago, it would have taken forever. And I did thousands of tickets today, and it's just amazing for sure.”
“The chat feature has been really helpful... That's been honestly a game changer.”
“Saving over 50 percent of our cancellations was huge.”
“You just hit me with some really good stuff. You may have just changed one of my workflows.”
“This opened up possibilities that would have taken me months to figure out on my own. Rippit has been the greatest unlock! There's no going back!”
“It gives me even more proof that not only is Rippit as software helping us to retain our clients… last quarter we surfaced 194 silent churn signals that equated to $2.8M ARR.”
“Now, we're actually protecting customers and revenue.”
“This is magic.”
“This is honestly such a game changer and I see so much value in this.”
“Run this against all of the data in Rippit for all of the billing tickets with refunds… This threshold doesn't work… I just didn't waste my time.”
“395 cases just in the month of July… associated with a little over 6,000,000 in our annual revenue.”
“This is the killer part of the killer app. This is what makes you guys sticky.”
“You guys are moving at like light speed on this stuff.”
“Tableau with Rippit is great… I can tie that in with Rippit as to what are the types of conversations we have at that same time in the journey.”
“This is so freaking awesome.”
“The world is my oyster right now. I can go and literally do anything.”
“It's created some really good conversation with people that make big decisions.”
“The chat just continues to improve basically every time I use it.”
“This tool is so powerful to go in there and say what the heck is going on?”
“This would have taken me hours to complete that now Claude does in like 30 seconds.”
“One of my teammates had Rippit analyze all of our recorded demos with the sales engineers… based on business size, type of business, who you're talking to, and which obstacle they chose, it'll auto-generate your talking points.”
“Now, we're actually protecting customers and revenue.”
“This is magic.”
“This is honestly such a game changer and I see so much value in this.”
“Run this against all of the data in Rippit for all of the billing tickets with refunds… This threshold doesn't work… I just didn't waste my time.”
“395 cases just in the month of July… associated with a little over 6,000,000 in our annual revenue.”
“This is the killer part of the killer app. This is what makes you guys sticky.”
“You guys are moving at like light speed on this stuff.”
“Tableau with Rippit is great… I can tie that in with Rippit as to what are the types of conversations we have at that same time in the journey.”
“This is so freaking awesome.”
“The world is my oyster right now. I can go and literally do anything.”
“It's created some really good conversation with people that make big decisions.”
“The chat just continues to improve basically every time I use it.”
“This tool is so powerful to go in there and say what the heck is going on?”
“This would have taken me hours to complete that now Claude does in like 30 seconds.”
“One of my teammates had Rippit analyze all of our recorded demos with the sales engineers… based on business size, type of business, who you're talking to, and which obstacle they chose, it'll auto-generate your talking points.”
“Bro, it would have taken me a month… it took me an hour and a half… Things like this is phenomenal.”
“It's really intuitive... it would take sometimes hours, and now that's shrunken down to just a few minutes.”
“That is insanely simple to set up.”
“Every Monday without failure, I am there using Rippit in Claude and I love it… I'm doing all of my WBRs and MBRs using… the connector.”
“There was 40 people now that are connected with Rippit, MCP on Claude… everyone in the product team… using it for deep analysis now.”
“What instantly caught my attention was the chance to spend less time finding the story in customer feedback and more time doing something with it.”
“These are specific themes that customers are calling about… another C level report goes out every single week.”
“We came up with a three part plan for how to retain more members… if we didn't have that… it would have just taken so much more time.”
“This is awesome.”
“I can't believe how we even existed without this before.”
“The level of detail I'm able to get in Rippit is just phenomenal.”
“…MCP to be quite useful. It's pretty accurate and super effective.”
“Now I can see everything in one place, which is huge. Rippit helps take so much of the guesswork out of the process and gives us such valuable insights!”
“We produce a report that goes to the C-suite and product teams. It's how we talk, measure, and explain what's actually going on.”
“Bro, it would have taken me a month… it took me an hour and a half… Things like this is phenomenal.”
“It's really intuitive... it would take sometimes hours, and now that's shrunken down to just a few minutes.”
“That is insanely simple to set up.”
“Every Monday without failure, I am there using Rippit in Claude and I love it… I'm doing all of my WBRs and MBRs using… the connector.”
“There was 40 people now that are connected with Rippit, MCP on Claude… everyone in the product team… using it for deep analysis now.”
“What instantly caught my attention was the chance to spend less time finding the story in customer feedback and more time doing something with it.”
“These are specific themes that customers are calling about… another C level report goes out every single week.”
“We came up with a three part plan for how to retain more members… if we didn't have that… it would have just taken so much more time.”
“This is awesome.”
“I can't believe how we even existed without this before.”
“The level of detail I'm able to get in Rippit is just phenomenal.”
“…MCP to be quite useful. It's pretty accurate and super effective.”
“Now I can see everything in one place, which is huge. Rippit helps take so much of the guesswork out of the process and gives us such valuable insights!”
“We produce a report that goes to the C-suite and product teams. It's how we talk, measure, and explain what's actually going on.”
“We had a 74.9 percent cancellation rate… we reran it… we're down to a 22.6 percent cancellation rate.”
“This is a game changer.”
“It does a really good job throwing it into a document that I could just send out to leadership… It saves a ton of time because it's aggregating like 30,000 chats.”
“What I got out of Rippit was phenomenal… if I can beat the customer executive from raising the flag… then I can save these customers and heal them sooner.”
“Oh, this is awesome man… You guys are going to take all of our money at this point.”
“This retention one is blowing my mind about how cool it is.”
“Are there specific agents who are the problem? Are there specific types of disputes?… It's a waste of disputes time. It's a waste of the agents' time.”
“I love the results I have been getting. The data is giving me insights into our day-to-day conversations, and pulling out customer and agent quotes.”
“This just makes it way easier.”
“The tool was able to build me a V1 taxonomy without literally us having to go in and adjust it was fantastic.”
“I've been enthusiastic a lot about this tool... It works amazing.”
“You guys are the bomb.”
“It was able to flag a data error on our ingestion side that I wouldn't have caught otherwise.”
“I love Rippit as a platform. I really enjoy using it and I grew so much in my role as a result of it.”
“We had a 74.9 percent cancellation rate… we reran it… we're down to a 22.6 percent cancellation rate.”
“This is a game changer.”
“It does a really good job throwing it into a document that I could just send out to leadership… It saves a ton of time because it's aggregating like 30,000 chats.”
“What I got out of Rippit was phenomenal… if I can beat the customer executive from raising the flag… then I can save these customers and heal them sooner.”
“Oh, this is awesome man… You guys are going to take all of our money at this point.”
“This retention one is blowing my mind about how cool it is.”
“Are there specific agents who are the problem? Are there specific types of disputes?… It's a waste of disputes time. It's a waste of the agents' time.”
“I love the results I have been getting. The data is giving me insights into our day-to-day conversations, and pulling out customer and agent quotes.”
“This just makes it way easier.”
“The tool was able to build me a V1 taxonomy without literally us having to go in and adjust it was fantastic.”
“I've been enthusiastic a lot about this tool... It works amazing.”
“You guys are the bomb.”
“It was able to flag a data error on our ingestion side that I wouldn't have caught otherwise.”
“I love Rippit as a platform. I really enjoy using it and I grew so much in my role as a result of it.”