# Webinar

Canonical: https://www.rippit.com/webinar

# Rippit Webinars

## Upcoming Webinars

[

## Before You Build: The Hidden Costs of DIY Conversation Analysis

webinar

](https://www.rippit.com/webinar/before-you-build)

November 12, 2026 11 a.m. PT / 2 p.m. ET

### Before You Build: The Hidden Costs of DIY Conversation Analysis

Join Meliha Bilge, Director of Customer Success, and Mike Nucci, Head of Revenue Operations, for an honest look at DIY conversation analysis. Drawing from Mike’s head-to-head benchmark research, they’ll explore when DIY is enough, where it breaks down, and the trade-offs to consider before committing engineering resources.

[Sign Up](https://www.rippit.com/webinar/before-you-build)

## On-Demand Webinars

[](https://www.rippit.com/webinar/building-better-ai-chatbots)Available Now

### Building Better AI Chatbots: How Customer Conversations Shape Smarter Decisions

In this session, hear how **Klaviyo**, a leading marketing automation and customer data platform, uses customer conversations and predictive CSAT to continuously improve its AI chatbot experience. You'll learn how their team uncovers chatbot friction, prioritizes the improvements that matter most, validates the impact of every change, and helps teams make smarter decisions that improve the customer experience.

[Watch Now](https://www.rippit.com/webinar/building-better-ai-chatbots)

[](https://www.rippit.com/webinar/predictive-csat-finding-the-customer-friction-that-matters-most)Available Now

### Predictive CSAT: Finding the Customer Friction That Matters Most

In this session, hear how Checkr, a leading background check and trust platform serving more than 100,000 businesses — uses **Predictive CSAT (pCSAT) and conversation intelligence** to uncover customer friction at scale. You’ll learn how their team measures how every customer feels — across 100% of conversations vs. fewer than 10% who answer a survey — identifies the problems with the greatest impact, and helps the business focus on what matters most.

[Watch Now](https://www.rippit.com/webinar/predictive-csat-finding-the-customer-friction-that-matters-most)

[](https://www.rippit.com/webinar/q2-may2026-workshop-before-churn-starts-how-to-identify-and-act-on-early-customer-risk-signals)Available Now

### Before Churn Starts: How to Identify and Act on Early Customer Risk Signals

In this session, hear how a point-of-sale and payments provider serving thousands of small businesses uses AI to analyze customer conversations at scale—turning patterns in language into early risk signals across the customer journey. You’ll see how their team spots issues sooner, understands what’s actually driving them, and steps in with the right context to improve retention, product decisions, and overall experience.

[Watch Now](https://www.rippit.com/webinar/q2-may2026-workshop-before-churn-starts-how-to-identify-and-act-on-early-customer-risk-signals)

Where conversations become

insights

actionable data

business intelligence

enterprise visibility

insights

[Try Rippit Free](https://app.rippit.com/signup) [Request Demo](https://www.rippit.com/request-demo)

I fear not the man who has practiced 10,000 kicks once, but I fear the man who has practiced one kick 10,000 times

## Getting started from an AI agent

There are two ways to connect. Either works.

- MCP server: `https://mcp.rippit.com/mcp` (Streamable HTTP, OAuth). The person signs in or signs up in the browser that opens. No client ID, secret or API key is needed.
- CLI: install with `curl -fsSL https://rippit.sh | sh` or `brew install adtribute/tap/rippit`, then get an account one of two ways:
  - `rippit login`: the person signs in or signs up in a browser.
  - `rippit start`: creates a temporary account with no email or browser, for a person with no Rippit account. `rippit claim --wait` lets them keep it; an unclaimed account is deleted after 14 days.

Then bring in data: connect a provider such as Zendesk, Intercom, Gong or Salesforce, or upload a CSV.

Full steps: https://www.rippit.com/setup.md