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Privacy Policy

Rippit is committed to protecting and respecting your privacy. This privacy statement sets out our privacy policy and explains what we do with the personal information that we collect from our customers and prospective customers. Please read the following to understand our views and practices regarding personal information and how they pertain to you as you use our various products and services. This statement discloses our current privacy practices. Please note we may from time to time alter or change or privacy policy. If we do, we will do this via our web site. It is therefore recommended that even if you are a regular shopper on our website, that you check our privacy policy prior to making any purchases. If you have any questions or concerns regarding this statement please email admin@rippit.com.

What information do we collect about our customers?

The information we collect about customers is gathered from our online store purchasing form and membership application forms. We may also gather information when required from credit reference agencies, ASIC and who is when processing credit applications. From time to time we may conduct market research surveys. Whilst the information supplied by you in response to such surveys can be anonymous, the quality of the survey can be improved if you add your contact details.

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

Rippit uses your personal information supplied to:

  • Fulfil requests for products and services initiated by you, the customer.
  • Develop internal marketing programs and initiatives
  • Conduct market research, if you elect to participate in such programs.

We provide an unsubscribe function to enable you to withdraw from such programs. Will Rippit disclose your personal information? Rippit will not disclose any information about its clients or prospective clients to any third party without your consent. Will Rippit use your information for direct mailings? Rippit will, from time to time, email its customers with information that we believe is important relating to any product or service you may have purchased from us. We may also email you with any specials or promotions that we have from time to time. You may elect to unsubscribe from such emails. How do you change or de-activate your account? You can change your account details or deactivate your account by emailing admin@rippit.com How does Rippit use Cookies and Web Analytics? Rippit gathers information visitors to our website from cookies and inbuilt website analytics programs. Information gathered is used by Rippit to improve our website experience for our customers.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at hello@rippit.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Online Only.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.
GOOGLE ANALYTICS Track the traffic coming to the website and gathering general information about browsers, demographics, time spent on page, etc.

 

Happy Rippit Customers
 Super happy with the service I received today, they took lots of time and effort to fix my boat and save me money, will definitely be back. Thanks












customer1
Mark
 I couldn't be happier with the service. Thanks guys & I highly recommend you














customer1
Michael
 Everyone wants everything for free..i honestly was up front with the guys at rippit and told them ill spend alot of money i your store but that depends on how you treat me.i said i want no bull…. you need to listen to me and do your best to help should i encounter probs. Im happy to say grant and the crew are looking after me and couldnt ask for anymore. So thank you.







customer1
Mark
 Hi there, I just wanted to let you know of my positive experience with your store. Earlier this year I purchased a boat from one of your competitors and struggled to get advice and follow up. When I walked into your store I was given sound advice and because of the stocks you keep I purchased the big Genesis. Having someone spend the time with me combined with the stocks you keep means I am now enjoying the boats I have. It's a credit to your staff especially Chris who has gone beyond what I would expect to help and follow up my enquiries. After this awesome experience I have been recommending your store to everyone so thanks Rippit.

customer3
Luke
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