# News and Announcements | Rippit

> Rippit company news and announcements: product launches, new integrations with Gong, Granola, Fireflies and Decagon, and MaestroQA becoming Rippit.

Canonical: https://www.rippit.com/news

[Rippit Library](https://www.rippit.com/learn)

# Company news & announcements

Launches, integrations and what’s new at Rippit.

## All 5 announcements

[

ANNOUNCEMENT

### Rippit + Fireflies: Find Friction Across Calls and Support

See which obstacles customers raise on onboarding calls and in support, how widespread they are and whether fixes are working.

8 min read



](https://www.rippit.com/news/rippit-fireflies-integration)[

ANNOUNCEMENT

### Rippit + Decagon: Read AI Agent and Human Support Together

See whether AI-handled issues were actually resolved, why they happen and which customers they affect.

8 min read



](https://www.rippit.com/news/rippit-decagon-integration)[

ANNOUNCEMENT

### Rippit + Gong: Compare What Was Sold With What Customers Experience

Find where buying goals and commitments from sales calls turn into support issues after the sale, and get a weekly list of accounts that need attention.

9 min read



](https://www.rippit.com/news/rippit-gong-integration)[

ANNOUNCEMENT

### Rippit + Granola: Check Decisions Against What Customers Say

Compare what your team decided in meetings with what customers report in support, and get a recurring brief with the evidence.

8 min read



](https://www.rippit.com/news/rippit-granola-integration)[

ANNOUNCEMENT

### From MaestroQA to Rippit: What Changes for Customers

MaestroQA's evolution into an AI-first Growth Data Platform brings customer conversations and business data together, turning them into actionable intelligence and agents every team can use — while preserving the QA rubrics, scores and history existing customers rely on.

10 min read



](https://www.rippit.com/news/maestroqa-is-now-rippit)

Put it to work

## See what you can build

Every guide here ends in something you can run. Start from a ready-made agent, or describe your own and Rippit builds it.

[Explore ready-made agents](https://www.rippit.com/use-cases)

## Getting started from an AI agent

There are two ways to connect. Either works.

- MCP server: `https://mcp.rippit.com/mcp` (Streamable HTTP, OAuth). The person signs in or signs up in the browser that opens. No client ID, secret or API key is needed.
- CLI: install with `curl -fsSL https://rippit.sh | sh`, then get an account one of two ways:
  - `rippit login`: the person signs in or signs up in a browser.
  - `rippit start`: creates a temporary account with no email or browser, for a person with no Rippit account. `rippit claim --wait` lets them keep it; an unclaimed account is deleted after 14 days.

Then bring in data: connect a provider such as Zendesk, Intercom, Gong or Salesforce, or upload a CSV.

Full steps: https://www.rippit.com/setup.md