# Ada Integration | Rippit

> Connect Ada to Rippit. Bring in all your Ada AI agent data, and look up metrics, conversations and configuration live.

Canonical: https://www.rippit.com/integrations/ada

Data integrationMCP connector

# Ada

Bring in every one of your AI agent conversations so Rippit can read all of them, and connect in real time to look up metrics, conversations and configuration in real time.

[Connect Ada](https://app.rippit.com/signup)[View Ada docs](https://www.rippit.com/integrations/docs/bulk-ingest#d-ada-i)

## Connecting Ada to Rippit

Data integration

### Rippit reads every one of your AI agent conversations

Brings your AI agent conversations into Rippit so all of it can be read, not a sample. A Rippit admin connects it once. It’s read-only, so nothing changes in Ada.

[What you can do](#can)

MCP connector

### Agents look things up and act in Ada

Lets Rippit’s agents look things up in Ada the moment they need to, in chat, or in scheduled Agent Apps when it’s shared. A Full Admin adds it once under Connections.

[MCP tools](#acts)

## What you can do with Ada data in Rippit

[How the Ada data integration works](https://www.rippit.com/integrations/docs/bulk-ingest#d-ada-i)

1.  1
    
    ### Label every record with AI columns
    
    A model reads each row and applies the judgment you describe, like its topic, its sentiment, or whether it reports a bug. It runs once per record as records arrive.
    
2.  2
    
    ### Ask questions across every conversation
    
    Ask in chat about what changed or what’s missing, and Rippit reads across the entire set, not a sample.
    
3.  3
    
    ### Query it as tables
    
    Every conversation is stored as a table you can query and build reports from, so results come back fast and your helpdesk isn’t under analysis load.
    
4.  4
    
    ### Join it with your other data
    
    Use lookups and rollups to bring in accounts, orders or product usage from other tables, and roll findings up by account, topic or week.
    
5.  5
    
    ### Run it on a schedule
    
    Turn the analysis into a pipeline that runs hourly, daily, weekly or monthly, and sends the result to Slack or email.
    

## What you can do with the Ada MCP connector

**18**actions

**16**read

**2**write

[How the Ada MCP connector works](https://www.rippit.com/integrations/docs/real-time#d-ada-c)

### Read & Search

On by default

-   **Get Ada Metric**Read resolution rate, CSAT, containment and conversation volume
-   **Get Available Filters**List the filters conversation queries accept
-   **Get Conversations**List conversations
-   **Get Conversation**Read a full transcript
-   **Search Knowledge**Search knowledge articles
-   **Search Coaching**Search coaching entries
-   **Get Ada Configuration**Summarize Playbooks, tools, custom instructions and the company description
-   **List Entities**List channels, topics, variables, Playbooks, handoffs and knowledge sources

Show all 16

-   **Get Improvement Guide**Read Ada’s guide to proposing improvements
-   **List Glossary Terms**List glossary terms
-   **Get Glossary Conflict Guide**Find configuration that contradicts glossary terms
-   **List Agent Changesets**List staged and promoted change sets
-   **Compare Changeset Metrics**Compare a change set’s metrics against baseline
-   **Get Test Cases**Read test cases
-   **Get Test Runs**Read test run results
-   **Get Test Run Quota**Read the remaining test run quota

### Create & Update

Off until a Full Admin turns them on

-   **Edit Agent Behavior**Stage edits to knowledge, coaching, Playbooks and custom instructions, then promote or revert them
-   **Edit Agent Config**Change settings like topics, test cases and scorecards, and start test runs. Changes apply right away

Your Ada dashboard role decides which tools you get. Agent and Read Only users only get read tools.

## Your data and creativity is your edge. Put agents on it to maximize it.

Connect your data. Launch agents.

[Start free →](https://app.rippit.com/signup)[Book a demo](https://www.rippit.com/request-demo)

## Getting started from an AI agent

There are two ways to connect. Either works.

- MCP server: `https://mcp.rippit.com/mcp` (Streamable HTTP, OAuth). The person signs in or signs up in the browser that opens. No client ID, secret or API key is needed.
- CLI: install with `curl -fsSL https://rippit.sh | sh`, then get an account one of two ways:
  - `rippit login`: the person signs in or signs up in a browser.
  - `rippit start`: creates a temporary account with no email or browser, for a person with no Rippit account. `rippit claim --wait` lets them keep it; an unclaimed account is deleted after 14 days.

Then bring in data: connect a provider such as Zendesk, Intercom, Gong or Salesforce, or upload a CSV.

Full steps: https://www.rippit.com/setup.md